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Privacy Policy

We Don't Just Implement Technology. We Help Businesses Move Forward.

Cynvia Technologies (“Cynvia,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect through our website, products, services, business communications, and related interactions.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information, as well as the choices and rights available to individuals under applicable U.S. privacy laws. This notice applies to information collected online and offline, including when you visit our website, contact us, request information, engage with our services, or otherwise interact with Cynvia.


Cynvia Technologies
45 Industrial Road, Suite 100, Cumberland, RI 02864, United States
Phone: +1 (469) 929-1166 / +1 (561) 513-7162
Email: info@cynviatech.com

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

1.1 Information You Provide Directly

We may collect information you voluntarily submit to us, including:

  • Your full name
  • Company details
  • Your job title
  • Business email address
  • Phone number
  • Mailing address
  • Account credentials
  • Messages, inquiries, support requests, or demo requests
  • Billing-related details
  • Any other information you may choose to provide
1.2 Information Automatically Collected 

When you visit our website or use our digital services, we may automatically collect certain information, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs and pages viewed
  • Date, time, and duration of visits
  • Clickstream and interaction data
  • Approximate geolocation based on IP address
  • Cookie identifiers and similar tracking technologies
1.3 Information Obtained from Third-Party Sources

We may collect information about you from trusted third-party sources, including:

  • Strategic business partners and affiliates
  • Analytics and reporting service providers
  • Marketing and advertising partners
  • Customer relationship management (CRM) and lead management platforms
  • Publicly available business directories and databases
  • Event, conference, and webinar registration platforms
  • Social media networks and platforms, subject to your privacy settings and applicable regulations

This information helps us enhance our services, improve customer experiences, and maintain accurate business records.

2. How We Use Personal Information

We use personal information to support our business operations, deliver services, and enhance user experiences. Depending on our relationship with you, we may use your information to:

  • Operate, maintain, and improve our website, products, and services
  • Respond to inquiries, consultation requests, demonstrations, and customer support needs
  • Communicate with customers, prospects, vendors, partners, and other stakeholders
  • Create, manage, authenticate, and protect user accounts
  • Process payments, billing, invoices, and related financial transactions
  • Personalize user experiences and optimize website functionality
  • Monitor website performance, analyze usage trends, and evaluate business operations
  • Send important service updates, notifications, and administrative communications
  • Provide promotional and marketing communications in accordance with applicable laws
  • Detect, prevent, and investigate fraud, security incidents, unauthorized access, and other misuse
  • Enforce contractual obligations, terms of use, and internal business policies
  • Meet legal, regulatory, accounting, tax, and compliance requirements
  • Protect our business interests, systems, users, and legal rights

3. Cookies and Similar Technologies

Our website may utilize cookies, web beacons, pixels, scripts, and other similar technologies to enhance functionality, improve user experiences, analyze performance, and support marketing initiatives.

These technologies help us:

  • Ensure the website operates efficiently and securely
  • Remember user preferences and settings
  • Identify and recognize returning visitors
  • Analyze visitor behavior and website usage patterns
  • Enhance website content, navigation, and overall performance
  • Evaluate the effectiveness of marketing and advertising campaigns
  • Support security measures and prevent fraudulent activities

Most web browsers allow users to manage or disable cookies through their settings. Please note that restricting certain cookies may affect the functionality, performance, or availability of some website features and services.

4. How We Disclose Personal Information

We do not sell personal information in exchange for monetary compensation. However, we may share personal information with trusted third parties when necessary to support our business operations, deliver services, or comply with legal obligations.

Categories of recipients may include:

  • Service providers and business partners that assist in operating and supporting our services
  • Cloud hosting, data storage, infrastructure, and technology providers
  • Payment processing, billing, and financial service providers
  • CRM, marketing automation, communication, and customer support platforms
  • Analytics, website optimization, and performance monitoring providers
  • Legal counsel, auditors, consultants, tax professionals, and other advisors
  • Affiliates, subsidiaries, successors, or entities involved in a merger, acquisition, restructuring, financing transaction, or business transfer
  • Government agencies, regulators, law enforcement authorities, courts, or other parties, when required by applicable laws or legal processes
  • Third parties, when you authorize, request, or direct us to share information

Where appropriate, we require third-party service providers to process personal information only for approved business purposes and to implement reasonable safeguards to protect the information entrusted to them.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as otherwise required by applicable laws and regulations.

Personal information may be retained to:

  • Deliver services and maintain customer, vendor, and business relationships
  • Fulfill contractual and operational obligations
  • Resolve disputes and address inquiries
  • Enforce agreements, policies, and legal rights
  • Support security, compliance, and business continuity requirements
  • Meet legal, regulatory, accounting, tax, and reporting obligations

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, contractual requirements, and applicable legal obligations.

6. Data Security

We implement appropriate administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our security practices may include:

  • Role-based access controls and authentication mechanisms
  • Encryption technologies where appropriate
  • Continuous monitoring and threat detection measures
  • Vendor risk management and oversight
  • Secure software development and deployment practices
  • Internal policies governing data handling and access

7. Your Privacy Rights and Choices

Depending on your location and the laws that apply to you, you may have certain rights regarding the personal information we collect and process.

These rights may include the ability to:

  • Confirm whether we collect, process, use, or disclose your personal information
  • Request access to the personal information we hold about you
  • Request updates or corrections to inaccurate or incomplete personal information
  • Request the deletion of personal information, subject to applicable legal and regulatory requirements
  • Limit or opt out of certain data processing activities where permitted by law
  • Submit an appeal if a privacy rights request is denied, where such rights are provided under applicable laws
  • Exercise your privacy rights without being subjected to discrimination or unequal treatment

To exercise any applicable privacy rights, please contact us using the information provided in this Privacy Policy. We will review and respond to requests in accordance with applicable legal requirements.

Rhode Island Privacy Rights

If Rhode Island law applies to our processing activities, Rhode Island residents may have certain rights regarding their personal information under applicable state privacy laws, including the right to access, correct, delete, and obtain a copy of their personal information, as well as the right to opt out of certain processing activities in specific circumstances. Covered businesses may also be required to provide information regarding the categories of personal information collected and the purposes for which such information is used.

To exercise any applicable privacy rights, please contact us using the information provided in the “How to Contact Us” section below. We may need to verify your identity before processing your request. Verification procedures may vary depending on the nature of the request and the sensitivity of the information involved. Applicable Rhode Island privacy laws may also establish requirements regarding the submission, processing, and verification of consumer privacy requests.

8. Do Not Track and Global Privacy Control

Certain web browsers offer a “Do Not Track” feature that allows users to communicate their privacy preferences. Because there is currently no universally recognized standard for interpreting or responding to these signals, our website may not respond to all browser-based Do Not Track requests. Where required under applicable law, we will honor valid privacy preference signals, including the Global Privacy Control (GPC), in accordance with our legal obligations. Rhode Island privacy laws may recognize certain consumer opt-out preference signals and guide their use.

9. Marketing Communications

If you choose to subscribe to our newsletters, updates, or other marketing communications, we may send information about our services, solutions, industry insights, company news, events, and promotional offerings. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending important transactional, administrative, or service-related messages when necessary.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization as required by law. If we become aware that personal information has been collected from a child in a manner that does not comply with applicable laws, we will take reasonable steps to remove such information from our records.

11. Third-Party Websites and Services

Our website, communications, or services may include links to third-party websites, applications, platforms, or services that are not operated or controlled by us. We are not responsible for the privacy practices, security measures, or content of such third parties. We encourage users to review the privacy policies and terms of any third-party services before providing personal information.

12. International Data Transfers

Cynvia Technologies is headquartered in the United States. If you access our website or services from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other countries where our service providers, partners, or affiliates operate.

Where required by applicable laws, we will implement appropriate safeguards to protect personal information transferred across international borders.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time to reflect changes in our business practices, services, legal obligations, or privacy requirements. Any updates will be reflected by revising the “Last Updated” date at the top of this Privacy Policy. Where required by law, we will provide additional notice regarding material changes before they become effective.

14. How to Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at:

Cynvia Technologies
45 Industrial Road, Suite 100, Cumberland, RI 02864, United States
Phone: +1 (469) 929-1166 / +1 (561) 513-7162
Email: info@cynviatech.com